FIRENET

Integrated Fire & Emergency Response

Discover
Built for Addis Ababa Fire & Emergency Department

From 939 Call to
Fire Under Control

One mission-critical platform connecting emergency call intake, computer-aided dispatch, GIS routing, mobile responders, incident command, and prevention — for every fire station in the city.

0
Integrated Modules
0
Emergency Hotline
0s
Dispatch Target
0/7
Mission-Critical
End-to-End Workflow

Call to Closure, in One System

Every emergency — fire, road accident, rescue, flood — moves through the same connected lifecycle.

Citizen Calls 939

Multi-language

Call taker captures caller, location (GPS / sub-city / woreda), emergency type, and severity using fast quick-incident templates.

Dispatcher Assigns Units

< 60s dispatch

System recommends nearest station, suggests vehicles and crew, and alerts station screens, mobile apps, and radio operators.

GIS Routes the Crew

Offline maps

Fastest route guidance with traffic awareness, hydrant overlays, and geo-fenced risk zones for high-rises, fuel stations, and markets.

Crew En Route & On Scene

Live tracking

GPS tracks vehicles in real time. Field officers update status: en route, arrived, operating, need backup, returning.

Incident Command

NIMS/ICS aligned

Commander divides scene into sectors, tracks personnel, water, foam, and breathing apparatus, and requests mutual aid if needed.

Report & Investigate

Full audit trail

Incident report, casualty data, photos, and witness statements captured digitally. Investigation case opened automatically when required.

FireNet
Emergency Response Engine
< 60s
Target Dispatch Time
23
Integrated Modules
4
Implementation Phases
100%
Audit Trail Coverage
Core Modules

Every Capability to Respond & Prevent

23 integrated modules covering the full emergency lifecycle — from the moment the phone rings to the final investigation report.

939 Call Intake

Fast emergency registration with quick incident templates, caller GPS, multi-language support (Amharic, English, Afaan Oromo), and duplicate-call detection.

Computer-Aided Dispatch

Live dispatch board with nearest-station recommendation, automatic unit assignment, response timers, and multi-agency coordination.

GIS & Routing

Addis Ababa map with sub-city, woreda, hydrants, risk zones, geo-fencing, fastest-route guidance, and offline maps for field teams.

Mobile Responder App

Firefighters receive dispatches, update status, capture scene photos, run checklists, and trigger mayday alerts — even offline.

Incident Command (ICS)

Structured command with sectors, action plans, resource tracking, mutual aid requests, and post-incident review.

Fleet & Station Management

Vehicle readiness, fuel, water, foam, maintenance, daily readiness checks, shift rosters, and per-station performance.

Hydrant & Water Sources

Hydrant registry, inspection schedule, pressure data, fault reporting, and live nearest water-source lookup during dispatch.

Prevention & Inspection

Fire safety inspections, violation tracking, certificate management, pre-incident planning, and risk-based scheduling.

Built for Mission-Critical Operations

One Platform for the Entire Department

From the 939 call center to the field commander's tablet to the Mayor's executive dashboard — FireNet runs every layer of fire and emergency response.

Amharic-first interface with English, Afaan Oromo, Tigrinya support
Offline capability for field responders and remote stations
Multi-agency coordination: police, ambulance, water, electricity
Hybrid deployment — central cloud + station-level continuity
Role-based access for 14+ user roles with full audit trail
Citizen public portal: report incidents, request certificates

Active Incidents Today

37

Avg 48s dispatch

12

Units En Route

96%

Vehicle Readiness

842

Hydrants Online

Emergency Types

Ready for Every Emergency

Tailored workflows, checklists, and dispatch rules for every type of incident the department responds to.

Structural & Market Fires

Critical priority

House, market, fuel-station, and high-rise fires with trapped victims. Automatic critical priority and multi-unit dispatch.

Road Traffic Accidents

Multi-agency

Extrication, road clearance, and ambulance coordination. Auto-notify traffic police and hospitals along the route.

Building Collapse & Rescue

Pre-incident plans

Heavy rescue dispatch with pre-incident plans, floor layouts, and structural risk data pulled from the property registry.

Flood & Water Rescue

EOC activation

Geo-zoned flood alerts, boat / pump deployment, shelter coordination, and disaster operations center activation.

Chemical & Hazmat

Hazmat protocol

Hazmat checklist, exclusion zones, water/electric utility shutdown requests, and protective equipment tracking.

Elevator & Special Rescue

10+ incident types

Elevator entrapment, animal rescue, confined space, and public event incidents — all with tailored response checklists.

Security & Governance

Mission-Critical, by Design

Emergency systems must stay available, accountable, and auditable. FireNet is built for high availability, fast response, and government-grade governance.

Role-Based Access
MFA Enforced
Full Audit Trail
Data Residency

14+ User Roles

Call taker, dispatcher, station commander, responder, incident commander, inspector, investigator, fleet, HR, finance, executive, public, admin.

Tamper-Proof Audit Log

Every dispatch, status update, certificate, and document change is logged with user, timestamp, and reason.

Hybrid Deployment

Central government cloud with offline-capable station nodes so operations continue during outages.

Disaster Recovery

Automated backups, encrypted storage, and failover so the system stays online during the emergencies it manages.

Ready to Modernize Emergency Response?

Partner with FireNet to deploy an integrated fire and emergency response platform for your city. Phased rollout from core dispatch to AI, IoT, and smart-city integration.

Phased deploymentOn-premise or hybridAmharic-first UX